Zendesk Suite

Zendesk Suite is an all-encompassing customer service solution that integrates telephony features, enabling businesses to handle customer inquiries through multiple channels, including voice. With its built-in IVR, call routing, and call center management tools, Zendesk Suite enhances customer support by automating responses and providing agents with the context they need to solve problems efficiently. Its scalability makes it suitable for both small teams and large enterprises.