Aircall

Aircall is a cloud-based phone system designed for sales and support teams. Its contact center features include IVR, auto-dialers, and call routing. Agents leverage CTI, collaboration tools, and queue management for streamlined workflows. Reporting and quality management drive ongoing improvements. Aircall’s integrations with CRMs and help desks empower businesses to deliver personalized, efficient support, boosting productivity and fostering stronger customer relationships.