Convin

Convin leverages AI to record, transcribe, and analyze customer conversations, delivering conversation intelligence to contact centers. It supports automatic transcription, call center management, call recording, and CX management. With data security, NLP, predictive analytics, sentiment analysis, and surveys/feedback, Convin guides teams toward strategic improvements. Ideal for companies seeking to boost sales, compliance, and training effectiveness, Convin turns voice data into actionable insights that drive exceptional customer experiences.