CallTrackingMetrics

CallTrackingMetrics listens live or records and transcribes phone calls, unlocking data for better CX and sales coaching. It supports automatic transcription, call center management, call recording, CX management, data security, NLP, predictive analytics, sentiment analysis, and surveys. Ideal for marketers and support teams, CallTrackingMetrics links calls to campaigns, identifies performance gaps, and encourages data-driven improvements that elevate customer satisfaction and conversion rates.