ArcGIS

ArcGIS by Esri supports field service operations by enabling teams to map job locations, plan routes, and capture on-site data in geospatial context. Technicians can fill out customizable forms, attach photos, and sync updates to the cloud, even offline. Dispatchers gain real-time insights into technician locations, helping them dynamically reassign tasks. With integrated billing modules and scheduling, the platform suits utility, logistics, or infrastructure projects. ArcGIS enriches field service by adding powerful mapping and location analysis capabilities.