ServiceMax
ServiceMax offers field service management for enterprise-level service companies, including HVAC. It covers work order management, advanced scheduling, parts logistics, and SLAs. Technicians use a mobile app to access service history, record tasks, and upsell. Integration with ERP or CRM systems like Salesforce is common. Real-time analytics measure SLA compliance and field productivity. ServiceMax suits large HVAC or industrial service providers needing an enterprise-scale solution with deep process automation.