Incident Management Software (Free)

GLPI (Open Source)

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https://glpi-project.org/

GLPI is an open-source ITSM platform that provides incident tracking, asset management, and change management. Users can log tickets, assign them to technicians, and track resolution progress. A knowledge base helps share solutions. Its plugin ecosystem extends functionality to meet various ITIL processes. GLPI suits organizations seeking a free, self-hosted IT help desk solution with robust incident management capabilities and integrated asset tracking.

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