CloudTalk

CloudTalk is a VoIP-based call center solution offering click-to-call, IVR, call queuing, and real-time analytics. Integrations with Pipedrive, Zendesk, or Shopify help unify customer data. A web-based dashboard shows agent performance, call recordings, and call routing options. CloudTalk suits SMBs wanting an international calling solution, local numbers in multiple countries, and a flexible approach to inbound/outbound calls in the cloud.