Dialpad Contact Center

Dialpad Contact Center is an AI-powered solution offering voice, SMS, chat, and social channels. Real-time call transcripts with sentiment analysis guide agents. A web-based dashboard tracks queue lengths and agent availability. Integrations with CRMs like Salesforce or HubSpot unify data. Dialpad suits businesses wanting an easy-to-deploy, AI-driven contact center that integrates multiple channels and simplifies remote agent onboarding via a single web or mobile app.