NICE SPM

NICE SPM (formerly NICE ICM) handles enterprise incentive management, targeting large organizations with global footprints. It centralizes data, automating commissions for direct, indirect, and channel teams. The system supports complex overlays, multi-currency payouts, and region-specific compliance. AI-driven analytics detect plan performance or compliance issues. Built-in dispute management helps reps resolve calculation queries promptly. By consolidating sales data from multiple CRMs and finance apps, NICE SPM speeds month-end close, reduces overpayments, and provides a trusted single source for commission payouts.