Crisp CRM

Crisp CRM focuses on lead qualification and communication, combining web chat, email, and social messaging in one inbox. Leads from these channels are automatically scored and assigned to reps. The deal board presents ongoing opportunities, with customizable stages and probability percentages. Reps can collaborate via internal notes, share files, and set reminders. A knowledge base feature centralizes product info, ensuring consistent responses to lead queries. Crisp’s unified messaging approach reduces context-switching, letting businesses respond quickly and effectively to inbound leads.