MindMeld

MindMeld, from Cisco, is a conversational AI platform for building advanced voice and chat experiences. It integrates natural language understanding (NLU), dialogue management, and domain-specific knowledge graphs. Developers train custom models for entity recognition and intent classification. Real-time speech recognition and text-based chat are supported. MindMeld’s knowledge graph organizes domain data for precise context, letting chatbots handle complex queries. With robust APIs and enterprise-grade security, MindMeld is used for voice assistants, call center automation, or in-app chat experiences that require deeper domain intelligence.