Creatio (Healthcare)

Creatio is a low-code CRM platform that can be tailored for healthcare providers wanting to manage patient relationships, track referrals, and unify communication. Workflows can route new inquiries to specific departments (e.g., cardiology, pediatrics). A 360° patient view shows appointment history, diagnoses, and marketing consents. Integrated BPM (business process management) automates tasks like sending post-visit surveys. Creatio’s open API allows EHR integrations for real-time data sync. The software’s low-code environment helps non-technical users configure custom processes, aligning CRM features with unique healthcare needs.