OperaDDS (CRM)

OperaDDS originally focuses on dental practice communications, but it also functions as a Healthcare CRM for patient recall, reminders, and lead management. It automates text and email notifications for checkups or treatments. A web chat feature captures new patient leads from the clinic website. OperaDDS also logs patient feedback and online reviews, building a digital reputation. The system’s internal messaging fosters staff collaboration on patient care. While dentistry-based, it can be adapted for other healthcare specialties seeking a streamlined approach to contact management and recall automation.