Mopinion

Mopinion collects website and mobile app feedback through customizable forms triggered at key points, like exit intent or checkout. It analyzes text responses, categorizing them by sentiment or topic. A visual dashboard highlights recurring issues, conversion barriers, or user confusion. Mopinion can also gather in-email feedback post-purchase or after support interactions. The workflow engine routes negative comments to relevant teams for fast resolution. By combining real-time triggers with text analytics, Mopinion helps digital teams quickly spot and fix UX or service problems, boosting satisfaction and conversions.