SurveySparrow
SurveySparrow provides conversational surveys that feel like chat interactions, boosting response rates. Users can create standard CSAT forms or NPS flows, with conditional logic. A recurring survey feature automates follow-ups daily, weekly, or monthly. Slack and Microsoft Teams integrations push results to relevant channels. The platform also supports offline surveys for events or field data gathering. SurveySparrow’s conversational approach suits businesses wanting a more engaging, user-friendly style of capturing customer satisfaction, especially on mobile devices.