Xencall

Xencall (rebranded as ReadyMode) is a predictive dialer and call center system that automates outbound campaigns, letting agents handle more calls per hour. Multiple calling modes (predictive, progressive, preview) adapt to different list qualities. A CRM environment logs contact info, call scripts, and dispositions. Real-time dashboards show agent statuses, dropped calls, and campaign conversions. A lead distribution feature ensures new leads route to available agents promptly. By boosting connect rates with a predictive approach, Xencall helps telemarketing teams raise efficiency in high-volume calling operations.