Zoho TeamInbox

Zoho TeamInbox organizes shared mailboxes into channels, letting teams collaborate on incoming emails without forwarding messages internally. Each email thread can be assigned to a user, and internal notes remain private. Automated rules sort messages by keywords or sender. The platform integrates with Zoho CRM and other Zoho apps for streamlined data flow. Dashboards measure average response times or email volumes. By focusing on shared inbox collaboration, Zoho TeamInbox suits support or sales teams wanting to reduce clutter and assign accountability for each conversation.