Brand24

Brand24 is an online mention monitoring tool that also manages brand reviews by scouring the web for references, comments, and star ratings. A real-time feed displays sentiments from social media, blogs, and review platforms. Negative remarks can be flagged, prompting a direct response. A sentiment graph shows trending positivity or negativity, while Slack or email alerts keep teams informed. Ideal for businesses wanting broad brand monitoring that includes capturing and responding to reviews alongside other online mentions to protect their reputation globally.