rater8

rater8 is a reputation management system built for healthcare providers. It automates patient review requests via text or email post-appointment, guiding satisfied patients to publicly share feedback. Negative comments prompt a private survey for further information. A multi-location dashboard compares facilities’ average ratings, highlighting top-performing clinicians. rater8 also offers provider-level or practice-level brand building, letting staff respond to each review. By focusing on the patient journey and private fallback for complaints, rater8 helps healthcare practices maintain a strong online presence while improving care.