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Cogito QA

Added on 21 Oct, 2025

https://www.cogitocorp.com

AI emotional metrics; Empathy/time tracking; Compare with standard QA; Targeted coaching; Tonal analysis

Contact Center Quality Assurance Software

Tethr QA

Added on 21 Oct, 2025

https://www.tethr.com

AI call analytics; 100% coverage; Automatic scoring; Script compliance check; Coaching feed

Contact Center Quality Assurance Software

EvaluAgent

Added on 21 Oct, 2025

https://www.evaluagent.com

Multi-channel forms; Calibration; Gamification; Weighted scoring; Real-time dashboard

Contact Center Quality Assurance Software

Infinity CCS QA

Added on 21 Oct, 2025

https://www.infinityccs.com

Dynamic branching forms; Speech-to-text search; Collaboration on borderline cases; Multi-channel coverage; Coaching analytics

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