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OTRS Community Edition

Added on 21 Oct, 2025

https://community.otrs.com/

Open-Source, Multi-Channel Tickets, SLA Management, Automation Rules, Internal Notes, Custom Queues

Incident Management Software (Free)

GLPI (Open Source)

Added on 21 Oct, 2025

https://glpi-project.org/

Open-Source, ITSM, Ticketing, Asset Management, Knowledge Base, ITIL Processes

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