AMP Service Desk

AMP Service Desk merges dispatching, quoting, and customer management for electrical service contractors. A ticketing system logs inbound service calls, categorizing them by urgency. The quote builder offers standard labor items and kit packages (e.g., new outlet + wire + breaker). A route optimization feature ensures minimal travel time between jobs. Once on-site, techs record actual labor and parts used, updating the invoice accordingly. AMP’s service desk approach suits contractors with a high volume of daily service calls wanting to reduce drive time and unify dispatch-to-invoice workflows.