Bitrix24
Bitrix24 is a cloud PBX, call center, and CRM in one trusted by 15 million businesses. It offers alerts, ACD, call center management, call monitoring/recording/routing/transfer, communication management, and IVR. Available in cloud and on-premise, Bitrix24 streamlines communications for businesses of all sizes. Manage calls, collaborate with teams, and improve customer interactions efficiently and cost-effectively.