CallHarbor

CallHarbor provides a hosted VoIP phone system with tracking and analytics for inbound calls. Users can purchase local or toll-free numbers, set up auto-attendants, and measure call volumes by campaign or queue. A web portal logs call recordings, agent statuses, and talk times. The “Harbor Board” feature gives a real-time overview of ongoing calls and agent availability. Reporting modules show busiest hours, missed calls, and average speed to answer. By combining hosted PBX features with call tracking, CallHarbor suits small businesses wanting an all-in-one communication platform.