Freshcaller

Freshdesk Contact Center, formerly known as Freshcaller, is a simple and reliable contact center software that helps businesses connect with customers effortlessly. It offers features like call routing, IVR, voicemail, and real-time analytics. The platform supports remote work with its cloud-based infrastructure, allowing teams to manage customer calls from anywhere. With AI-powered tools and integration capabilities, Freshdesk Contact Center enhances customer support efficiency and improves overall service quality.