Gorgias

Gorgias is a help desk specialized for eCommerce brands (Shopify, Magento, BigCommerce). It unifies tickets from email, social, and live chat into one view. Deep store integrations allow agents to refund, cancel orders, or check shipping directly from the help desk. Gorgias suits online retailers wanting to speed up support via macros, quick order lookups, and consolidated communication channels in a Shopify-friendly environment.