ICS Predict (Free Tier)

ICS Predict is a cloud-hosted predictive dialer with a free tier limited to a small set of concurrent agents. It uses call progress detection to skip busy signals and answering machines, connecting agents only to live prospects. A real-time control panel shows agent statuses, answered calls, and average wait times. Basic call recordings are included, though storage might be limited in the free plan. ICS Predict suits early-stage telemarketing or fundraising campaigns that want to test predictive dialing ROI before scaling up with paid expansions.

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