ICTContact

ICTContact is an advanced contact center software solution supporting inbound and outbound operations. It integrates predictive dialing, IVR, and multi-tenant capabilities. With real-time reporting, agent interfaces, and automated call distribution, it streamlines customer interactions. Keyword-based routing, CTI, and queue management ensure efficient workflows. ICTContact’s flexibility and scalability help businesses of various sizes deliver quality service and meet evolving communication demands.