Luma Health

Luma Health is a patient engagement and CRM platform covering online scheduling, recall campaigns, and secure messaging. Clinics can trigger automated outreach for annual physicals, overdue screenings, or vaccine reminders. A conversational chatbot on the practice website answers basic queries and collects lead info. Luma Health syncs with EHRs to manage availability in real time, reducing double-bookings. The system’s analytics highlight no-show patterns and overall appointment volume. By personalizing communications, Luma Health fosters better patient retention and satisfaction, particularly in primary care or multi-specialty groups.