Maqsam

Maqsam is an Arabic AI-powered contact center solution, focused on enhancing customer experiences across the MENA region. It integrates voice, messaging, and data insights to drive retention. With capabilities like churn management, segmentation, and health scores, Maqsam helps teams understand customer journeys, improve communication, and optimize interactions. By delivering actionable insights and personalized engagement, Maqsam supports stronger loyalty and long-term customer satisfaction.