Medallia Concierge

Medallia Concierge (formerly Zingle) powers authentic, scalable customer interactions. It simplifies appointment scheduling, audience targeting, and chatbot use. Human handover, lead qualification, and distribution ensure seamless handoffs. With multi-channel communication and SMS messaging, companies can engage customers on their preferred channels. By delivering timely, relevant responses, Medallia Concierge elevates experiences, builds loyalty, and drives better outcomes across various industries.