MiVoice Business Solution
MiVoice Business Solution is a scalable unified communications and collaboration platform with built-in contact center capabilities. Agents access IVR, auto-dialers, CTI, and reporting for streamlined call handling. Collaboration tools and queue management enhance efficiency, while quality management ensures consistent performance. MiVoice Business supports various deployment models, helping organizations improve responsiveness, elevate customer satisfaction, and adapt to evolving communication demands.