Mizu Softswitch

Mizu Softswitch is a VoIP softswitch that call centers can configure for telemarketing, offering predictive or power dialers, call routing, and SIP trunking. It supports multiple codecs, encryption, and NAT traversal for remote agents. A “Dialer Manager” interface handles contact list imports and pacing settings. The system’s CDR logs contain call durations, agent IDs, and call results for integration into CRMs. Mizu’s flexible architecture can be deployed on-prem or hosted. Tech-savvy telemarketing teams wanting granular control over dialer configurations and VoIP parameters might consider Mizu Softswitch for custom setups.