Smartlook

Smartlook is a qualitative analytics solution for websites & mobile apps. With recordings, heatmaps, events, and funnels—and journey mapping features including activity tracking, analytics, collaboration, CX management, segmentation, data import/export, engagement, metrics, and reporting—it uncovers user behavior. Smartlook identifies friction and improvement areas, enabling teams to refine UX and deliver more satisfying customer journeys.