Solutionreach
Solutionreach is designed for healthcare practices, including review management to boost patient satisfaction. After appointments, it sends texts or emails asking for feedback. Positive reviews are routed to Google or Facebook, while negative reviews prompt a direct message to the practice for service recovery. A unified dashboard shows daily new ratings and average star trends. Solutionreach also integrates appointment reminders, scheduling, and patient recall. Ideal for medical offices wanting to combine robust patient communication with consistent online reputation growth.