Spiceworks
Spiceworks is a free ad-supported IT management suite featuring network inventory, help desk ticketing, and community-based support. Admins can track hardware/software assets, receive real-time monitoring alerts, and manage incidents. The integrated knowledge base helps end users self-resolve issues. Spiceworks suits smaller IT departments or budget-conscious MSPs wanting essential asset tracking and ticketing tools with minimal cost, plus a large IT pro community for advice.