Spiceworks Cloud Help Desk

Spiceworks Cloud Help Desk is a free, ad-supported IT help desk tool accessible via any web browser. It manages incident tickets, incoming email requests, and user communications. A built-in reporting engine tracks response times and technician workloads. Integration with Spiceworks’ inventory module unifies asset data. Spiceworks suits small to mid-sized IT departments wanting a straightforward, zero-cost incident management system with basic ticketing and reporting.