Superchat

Superchat automates review invites while centralizing messaging channels (WhatsApp, Instagram, etc.) in one inbox. After a successful transaction, it nudges customers to leave a rating on Google, Facebook, or niche platforms. If negative feedback arises, the dashboard flags it for fast manager resolution. Sentiment analysis reveals common praise or complaints. By unifying chat, SMS, and reputation tasks, Superchat suits shops or service providers wanting a single hub for direct customer communications and consistent review growth.