SureHMS CRM

SureHMS CRM is a specialized solution bridging healthcare practice management with CRM features: capturing patient leads, scheduling appointments, and storing communication history. Staff can classify leads by diagnosis interest (e.g., bariatric, dermatology), then assign them to consultants. Automated drip campaigns educate prospective patients about procedures or aftercare. The system’s call tracking logs inbound inquiries, attributing them to specific marketing channels. SureHMS CRM also helps track patient satisfaction surveys post-discharge. By coupling CRM best practices with healthcare workflows, it drives stronger patient loyalty and repeat visits.