Trusted Shops

Trusted Shops gathers post-purchase feedback, star ratings, and reviews specifically for eCommerce. After checkout, customers receive an email prompting them to rate shipping, product quality, or service. The platform verifies purchase authenticity to ensure only real buyers leave feedback. Positive reviews can be displayed as a trust badge on the site, boosting conversions. Trusted Shops also includes a dispute resolution service for unsatisfied customers, mediating refunds if needed. By building trust through verified reviews and handling potential conflicts, it suits online retailers wanting an all-in-one satisfaction and trust solution.