Voiso

Voiso is a cloud contact center platform supporting advanced outbound dialers (predictive, preview, progressive) for telemarketing. It can also handle inbound or blended campaigns. A built-in CRM logs lead details and call outcomes, and real-time dashboards show agent availability and queue stats. Voiso’s call recording and QA features allow managers to review interactions. Chat or SMS can be added for multi-channel outreach. Flexible APIs link to external CRMs or data warehouses. By balancing dialer tech with multi-channel support, Voiso suits telemarketing shops looking to expand beyond voice calls alone.