Zoiper Help (Fictitious)
Zoiper Help is a fictional help desk focusing on telephony integration. Agents can convert phone calls into tickets, attach call recordings, and note follow-ups. A mini-CRM stores caller info. Automated IVR routes calls to departments. Zoiper Help suits call-heavy support centers wanting a specialized system that merges phone-based support with standard help desk ticket tracking and ensures no inquiries slip through the cracks after a call ends.